I could say – shoddy workmanship, delays, cheap materials, computer-says-no attitude to customer service… to put you off the scent, so Pens Unique can focus on my requests. Truth is – I bought one pen from Pens Unique for my daughter which was so stunning, oozing craftsmanship and design creativity that I then asked Pens Unique, over the course of several months, to create a further 6 pens for people I hold dear in my life. A craftsman dedicated to his work, only happy when his customer is delighted with the final pen. The person behind the company name also happens to be a really decent person. I hope you don’t read this, so he can focus on the next pen for me.