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Excellent Service

by David | Feb 25, 2025

Beautiful pens, delivered for free with Royal Mail and registered, so arrived safe and sound just a couple of days after I put the order in.

FranR-31

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Rollerball Pens

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A beautiful pen to keep forever

I was bought a bespoke pen from Pens Unique as a gift. After a phone consultation to talk about my preferences, we whittled it down to a few options, with David taking care to show me finished examples of all of them. In the end he made me a really beautiful rollerball pen from sparkly Mystic Mica, which was delivered very quickly and came with its own wooden box. I was very happy with his skilled craftsmanship, and for the care he took to make sure to create a design that I would love.

JessJ-73

Exceptional

Beautiful pens. Fantastic service.
From seeing the pictures contacting the company ordering a pen and delivery, the experience was excellent throughout. I love the pen can’t praise the the company enough, would definitely recommend and certainly buy again. Maggie Popplewell.

MaggieP-54

Excellent service – beautiful pens.

Excellent service – arrived within 48 hours of ordering. Beautiful, handcrafted pens. Wonderful gifts for family, friends and yourself!

Excellent service - beautiful pens.

A Lovely Tribute to the NHS 2020

I ordered an NHS Tribute pen for my son who works on the front line NHS as a physio. It was engraved with NHS 2020 and our son’s name, with the NHS colours as a band around the base of the cap (there were 3 designs to choose from). It is a lovely pen, and a wonderful tribute to the fantastic efforts being put in by our NHS staff during this coronavirus crisis. The pen itself is beautifully crafted, and the NHS branding is sympathetic and appropriate.
The service from Pens Unique is excellent, with email / order status updates keeping me in the loop regarding payment, despatch and tracking options. I will definitely be ordering from them again. Many thanks indeed.

SimonH-1090

A gift with a lovely story.

My second purchase from David and not only with the usual prompt communication and dispatch of goods, but with supporting documentation to ‘tell the story’ behind the gift I purchased.

I had the pleasure to meet David in 2019; what a great gentleman and very skilful, the products are indeed Unique! I’ll no doubt be in touch in the future… John B

JohnB-4484

Great product and good business to deal with

Great products – as the name says they are unique and David is a lovely chap to deal with as well as being efficient. Thank you

EmlynE-1

Exceptional and now cherished

I have just purchased the most glorious artists pencil that arrived this morning. The level of workmanship, product presentation and care is exceptional and I am very grateful & honoured to have one of these incredible pieces from ‘pens unique’.

JustineW-66

Excellent service, wonderful product

We bought a pen for our son after my husband received one for his birthday. Excellent service, very quick delivery and the pens are wonderful, truly unique.

PatriciaC-167

Excellent product

Excellent service and a excellent product. I would have no problem recommending UNIQUE pens.

KevinWhitworth

Beautiful workmanship, a perfect gift

I cannot thank David enough for the beautiful pen he made me for a gift for my husband. I asked for a specific wood, and he made a choice of pens and sent detailed photos for me to choose which I preferred. Great communication and beautiful pens, my third purchase! Huge thanks

AmandaM-788

Pens Unique- a designer & practical delight!

I’m a regular customer! Whenever, we need a very special unique & personalised gift, I think of David & his super pens. Recipients are, invariably, touched & delighted. Working with David is smooth & prompt & easy. Many thanks again. Dr. A.; Oxford.

ShivA-3

Excellent quality and service.

What excellent service and quality of product. David Shepherdson has produced a top quality pen for us with the BMW stripe, which we presented today to our very good friend here in France. He loves it and we cannot praise the service we have received from David highly enough. Thank you very much. Ken and Sally Slade

Ken-S-27

An exceptional find. Highly recommended.

I wanted a unique gift for a wedding present. I described the couple and David made suggestions for a pair of pens that would suit them and have some special relevance to them. They are perfect. Another friend is an accomplished pianist and I chose a pen for them made out of antique piano keys. Perfect gifts that are entirely unique that they love. I would highly recommend the pens, the individual design and service that David provides and the ability to create something and deliver it within a few days. A real find.

KitJ-2

Second purchase, delighted with our buy!

I bought my wife a small soft touch stylus from David at Lamport Hall Craft Fair. She loved the feel and size of the stylus compared to the cheap metal ones she used previously. We had thought she had lost her treasured possession so I contacted David to buy 2 more – 1 replacement and one spare! It’s a lovely item and a pleasure to own something hand crafted, my wife wouldn’t be without it!

JohnG-921

Gift or personal use

Beautiful pencils and pens, I have 3 now and they are much admired

SueS-949

Excellent all round

In receipt of a beautifully crafted pen. The service I received was both personal, from David, and prompt. Within 48 hours I received my chosen request very well packaged, with a hand written message from David.
I highly recommend Pens Unique.

NinaC-58

Beautiful!

Beautifully made pens and a very individual gift, certainly nice to have someone no one else has!

MatthewB-817

Fantastic job

David did a fantastic job to create a pen with a Moringa seed filling; never been done before I am sure, lots of technical challenges and a stunning outcome. Brilliant, thanks.

StephenL-561

unusual tactile pens

beautiful unusual pens.
delightful to hold.
charming and efficient service
highly recommended

MaryM-463

Beautiful quality pen!

I had admired these pens at a craft fair last year,soI knew how well-made and individual they were. I decided to buy a burr oak pen for my dad‘s birthday. It is a beautiful pen, very well made and something I am sure that he will treasure, certainly much better than socks!
My pen was shipped quickly and arrived well packaged.
I would recommend Pens Unique to anybody who wants to buy a special gift or a treat for themselves

ChristineP-258

Fantastic creativity and warm support

I approached David with a significant challenge – making a three pens for some university friends – and he was a delight to work with. He was very creative when suggesting ideas and very patient when I was discussing options. He was incredibly fast in turning around the first sample and delivered the final two in good time. It was a very easy and speedy process. I would thoroughly recommend dealing with Pens Unique

Nick

Excellent Service

Beautiful pens, delivered for free with Royal Mail and registered, so arrived safe and sound just a couple of days after I put the order in.

FranR-31

Outstanding!

I’ve had a couple of orders from David and been very pleased each time. The pens are high quality and the craftsmanship is outstanding! Wilk definitely be a repeat customer and I’ve recommended him to my friends.

SusanO-191

Great quality, easy to order and affordable beautiful pens.

Thank you very much for such a wonderful service from beginning to end.
The workmanship of my order, was second to none. The pens looked great on your website, however when I received them, I was even more delighted.
It was an extremely easy process with great communication and the order was completed in great time.
I thoroughly recommend this company if you are looking for that something special, at very reasonable prices.
Would be happy to purchase again.

MoM-105

A UNIQUE GIFT – SUPERB CRAFTSMANSHIP AND SERVICE

My order was precise and the requirements were met exactly based on colour shade and the pictures of progress with the order were first class. The final handmade engraved box was delivered today and the total package is, in a word, superb. A truly bespoke and unique service resulting in a totally fantastic product that I know is unique. I would recommend Pens Unique without reservation. Thank you so much!A

MikeY-57

Unique Pen

Was looking for a special and unique present for a Godson’s 18th birthday and chose a beautiful pen from the Pens Unique website. The order was efficiently processed and I was kept up to date with shipping arrangements receiving the pen in a few days. I now have a lovely pen made from a piece of very old wood – a stunning product to look at and feel.

PaulS-2677

Exquisite pens

My mother bought a quality pen from Pens Unique recently. She liked it so much she ordered 3 more to give as special presents to discerning friends and family. These pens are hand made and designed in a variety of gorgeous colours. When delivered they were exquisitely wrapped with clear information about use and care. My mother highly recommends these pens – they are beautiful to look at and beautiful to use.

BrunoR-2

Stunning design creativity and quality bar none.

I could say – shoddy workmanship, delays, cheap materials, computer-says-no attitude to customer service… to put you off the scent, so Pens Unique can focus on my requests. Truth is – I bought one pen from Pens Unique for my daughter which was so stunning, oozing craftsmanship and design creativity that I then asked Pens Unique, over the course of several months, to create a further 6 pens for people I hold dear in my life. A craftsman dedicated to his work, only happy when his customer is delighted with the final pen. The person behind the company name also happens to be a really decent person. I hope you don’t read this, so he can focus on the next pen for me.

RobertS-739

A craftsman of consummate skills

Craftsmanship at its finest. I have just bought two pens and intend to buy another three for my sisters. The passion is evident. I am hesitant to recommend in case he gets too many commissions and cannot make pens

RobertS-739

Very helpful with prompt delivery

I’m so happy with the pen I purchased from David for my Husband’s 1st anniversary present. It is the highest quality and David was very helpful aiding me in finding something that fit quite a specific brief at very short notice!

Very helpful with prompt delivery

You can trust this craftsman.

Finest quality bespoke pens. Super-friendly service.

AllyD-5

First class quality and workmanship.

Bought as a special birthday gift for my husband! I was thrilled with the quality and workmanship. My husband was completely blown away with the pen set and the personalised hand made box. David is not only a genius but went to so much trouble for me to get the gift delivered on time. Thank you David, I would recommend you to anyone who wants a special, unique gift.

SusanW-4614

You may never find a more personal and unique gift or treat for yourself !

David is a pleasure to deal with and so professional. We had purchased a pen previously and were so keen to buy from his business again. The quality of each item is superb. The diversity of both the designs and product specification is amazing. You will be hard pressed to make a selection. Our most recent purchase was during Covid-19 lockdown and David went way and above any supplier we have ever worked with to ensure we were able to select from the collection by sending many images of available products. Once one was selected our gift arrived in time and in perfect condition. One very happy recipient. Thank you ever so much. We shall no doubt be in touch again very soon.

DeborahT-119

Write on!

We bought pens from Pens Unique for my in-laws as gifts. My father-in-law is into calligraphy and he loves woodwork. He could not believe the outstanding quality of the fountain pen we bought him from Pens Unique, nor the craftsmanship and quality in the biro we bought mother-in-law . Not only did the pens look and feel fantastic but the quality of the nib on the fountain pen ensured it wrote exceptionally well. He was absolutely over the moon, as are we!
As an added bonus the level of service and communication we received was superb!
Thank you Pens Unique, we cannot highly recommended you enough and will be back for more!

TonyP-260

Unique and special pens

Fantastic, unique product. My nephew absolutely loved his Wooly Mammoth tusk pen.

FraserS-29

Bespoke pen and pencil

Thank you, David, for working with me to design a bespoke ballpoint and artist’s pencil for my brother’s birthday. Your workmanship – not to mention patience when I requested various changes to initial prototypes – means I am now in receipt of two beautiful writing instruments that I know will be treasured. Clare from Essex

ClareB-347

Christopher Perry

Thank you. I a truly delighted with my pen, received as a 77th birthday gift from my wife. The service from you was impeccable and the pen has pride of place on my desk.

ChristopheP-201

Definitely Unique

Not only does David Shepherdson offer gorgeously unique pens but he gives a unique personal service; so refreshing to communicate with a real person in this digital age. For my most recent purchase he researched for me, and supplied photos of, the pen style I had purchased previously so I did not duplicate. On both occasions orders were made, processed and delivered to me within 48 hours and I wouldn’t hesitate in recommending this company.

ValdaH-2

Great service for a great pen

I recently purchased a ball point pen from Pens Unique as a gift for a friend. I was very impressed with the service and notification sent to me, keeping me updated as to the processing of the order. The pen arrived within the specified time and on the invoice a hand written note from David thanking me for the purchase. A great service. The pen is excellent!

AntonyJ-93

Going the extra mile

We purchased a retirement gift of a Ballpoint Pen & Pencil. David was super helpful in resolving and advising of the best way forward. he even suggested engraving ideas. We were really please with the end result and the recipient was totally overjoyed with this very personal and special gift. We highly recommend Pens Unique if you are looking for that extra special gift. This company goes the extra mile to make sure you are happy with what you receive.

Thank you so, so much.
Susan

DavidS-9202

Beautiful pen, superbly crafted, great service

I have been looking for a an unusual hand crafted fountain pen for a significant birthday for a relative for a long time now, and found it at Pens Unique. The pen is beautiful, different to anything else I have seen, superbly crafted and finished, and the service was excellent as well. Will definitely be my first port of call for further pen purchases.

PaulL-715

Great service!

Brilliant service. I asked for a bespoke pencil to be made to match a fountain pen which I had bought previously from Pens Unique. David was really helpful, drafting up a design, which I approved and then he sent photos of the finished article. Very prompt and courteous service AND I am delighted with the quality of workmanship.

AnneB-252

Beautiful drawing pencil

Love the drawing pencil which I have bought for a 50th birthday present for my brother as he appreciates beautifully made, local items. It is, indeed, a thing of beauty and I cannot wait to give it to him later in the year. Many thanks

AmandaM-788

Excellent service, distinctive pen

Bought a slimline pen for myself to go with a Christmas present diary; Service excellent, exceptional quality, very distinctive and therefore very personal. Was so impressed I bought a second pen for my mother (cross word and puzzle fanatic) and will probably be back for birthday presents for the children in the summer.

PeterD-895

Wonderful

Fabulous products and fabulous service. I bought a pen as a gift for a friend and am tempted to keep it for myself 🙂 David couldn’t have been more helpful in arranging prompt delivery.

HelenaA-20

Exactly as I wanted

I sent David a photo of a watch. I wanted a pen to match, and he did exactly as I asked. He showed me samples along the way and took on board everything I asked for. The pen was delivered in just over a week and was very well packaged. I wouldn’t hesitate to recommend Pensunique for a unique beautiful gift.

AlisonB-750

Unique pens

Excellent quality pens, with a unique design and good value for money.

ClaireL-414

Fountain pen

The pen is beautiful,it’s well made, lovely to handle.It came in a really nice presentation box.
An added touch included a pack of ink cartridges. I bought this as a gift,but would love to keep it myself.Customer service was exceptional,I received an email to thank me for my purchase and to tell me when it would be posted by special delivery. In a nutshell,prompt,courteous service.Thank you very much.

RitaR-32

I purchased the English Oak & Mexican Mahogany Fountain Pen and am delighted with the quality of it.
The overall balance of the pen in the hand is wonderful and the finishing of the woodwork has been completed to a exemplary standard.
Once run in gently the pen writes smoothly with a nice level of ink flow, which makes for an enjoyable writing experience.
The pen is also supplied in a beautifully crafted matching wooden presentation box which really enhances the overall purchase appeal of this product.
I can highly recommend this pen, along with its creator 'David' who's simply a great guy and a absolute pleasure to do business with.
If you're considering making a purchase, simply go ahead and place your order as you won't regret it.

English Oak & Mexican Mahogany Fountain Pen
Frank Nadarajah
July 2, 2024

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07733156295

[email protected]

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Pens Unique 9 Tattle Bank Southam CV47 1NU

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